FAQs
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Flexi is valid for all destinations and trips that we offer.
If passengers want to book different fares, they must make a separate reservation for each traveller. To share a room, both travellers should choose the option “half double room”. Our Travel Specialists will make sure that passengers are assigned a room together after the reservation is made.
Changing fares is possible with an unconfirmed reservation. We cannot change fares for confirmed reservations.
Bookings in a different class, even if with the same airline or standard group flights (both outbound and inbound), are not eligible for Flexi fare and must be booked as Classic.
Yes, other activities or excursions can be added to the itinerary in the flexi fare.
Yes, other activities or excursions can be added to the itinerary in the Flexi fare as well as Classic fare after booking.
We will happily process a rebooking against the price of the FLEXI fee.
We will happily process a rebooking against the price of the FLEXi fee. In addition, we will charge an additional flat EUR 100 fee per PAX for rebooking the local/regional flights for excursions.
Whether passengers booked in the Classic fare or the Flexi fare, we will reimburse the full amount of the down payment if we can’t reach the minimum number of people for the trip to go ahead.
Yes, we gladly accept reservations in the Flexi fare if no international flights are needed.
Your holiday is financially protected. Every booking is covered by an established travel protection scheme, so the money you pay us is safe and you're protected in the unlikely event of insolvency. You'll receive a protection certificate with your booking, giving you complete peace of mind.
British citizens do not need a visa for tourist stays in Argentina of up to 90 days.
Your passport must be valid for the duration of your stay in Argentina. However, some airlines may require additional passport validity, so we recommend ensuring your passport has at least six months' validity remaining on the date of travel.
Entry requirements can change, so we recommend checking the latest UK Foreign, Commonwealth & Development Office (FCDO) travel advice before you travel: www.gov.uk/foreign-travel-advice/argentina.
Important: If you hold a nationality other than British, please let us know when you enquire or book so that we can advise you on the entry requirements that apply to your passport.
You can book directly on our website or by contacting our UK team. We accept major credit cards and bank transfers. Payment plans may be available for some trips.
Ja, wenden Sie sich einfach an Ihren Reiseberater, um die Bedingungen zu erfahren. Die Höhe des Preisnachlasses hängt vom Abreisedatum und der geplanten Fluggesellschaft ab. Bitte beachten Sie, dass wir Sonderkonditionen erhalten und der Preisnachlass daher nicht immer dem öffentlichen Preis entspricht.
Our add-ons are not hidden costs. Even without booking an add-on, you'll have a full trip including all the activities described. Rather, the add-ons give you the opportunity to participate in additional, individual activities.
Add-on before the trip: For some trips, we offer an organized, individual program in advance of the group tour. You can find all the details about our pre-trip add-ons in the tour itinerary. Click on the green box for each add-on.
Add-on during the trip: We also frequently offer add-ons during the trip. These are often alternatives to the standard programme and offer you the opportunity to customize your itinerary. Some add-ons are marked "on-site." These cannot be booked or paid for through Viventura or during the booking process. For these modules, we simply inform you that you have the option to add them on-site.
Extensions: Many of our trips can also be extended individually. Either to explore other regions of the country you're visiting, or to spend the last few days relaxing at a beach destination.
An overview of all add-ons that can be booked in advance can be found before and after the tour itinerary description.
For solo travellers, Viventura offers the free option of "double occupancy." With this option, we try to find a roommate to share the double room with approximately 4-6 weeks before departure. If we are unable to find someone, we offer you a single room at half the price. Please note that this option is not available for modular tours, and single rooms are provided for these.
For last-minute bookings and in the case of the last available space on the trip, we can only confirm the free "double occupancy" option if a suitable roommate has already registered. Otherwise, we will charge the full single room price.
If you would like a single room, this can be added for an additional fee. You can find the single room supplement on the Dates & Prices page.
Our trips often take us to destinations off the beaten track. It is therefore possible that some accommodations may not have enough single or double rooms depending on occupancy and group size, meaning that some participants may have to stay in shared rooms. These accommodations will be noted accordingly in the tour itinerary.
Due to limited capacity, booking the Inca Trail is only possible with early registration (3-5 months in advance, depending on the season). If there are only a few or no places left on the Inca Trail, your travel consultant will inform you. The hike is booked using the traveler's valid passport number.
The hike on the Inca Trail requires a good level of fitness, as the altitude (up to 4,100 m) is noticeable. For many tours, the day hike on the Inca Trail is a fixed component of the itinerary (usually on Explorer tours), or it may be bookable as a module (often on Comfort tours).
The 4-day Inca Trail trek is physically demanding and requires a very good level of fitness, but no special hiking experience is necessary. The main challenge lies in repeatedly ascending and descending the numerous steps – sure-footedness is therefore essential. For this reason, we generally advise against both Inca Trail versions for individuals with knee problems. The altitude (high-altitude air) is also a factor to consider during the 4-day hike. The ascent to the first pass climbs from 2,000 m to over 4,000 m in a relatively short time. This is followed by a descent of 1,500 m. After the second pass at 3,500 m, the terrain becomes easier.
Vegetarian meals can be arranged for you! Please indicate your preference in the comments section when booking if you require vegetarian meals.
Please note that cancellations of the Inca Trail will incur additional costs charged to us by the authorities.
When including flights, we typically offer London Heathrow as the standard departure airport. Most tours also include additional airports across the UK (excluding Northern Ireland). These are listed on the Dates & Prices page under "Departure Airport & Airport Fees." For other departure airports, please contact our customer service representatives directly.
Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.
Most of our tours include private transportation which avoids the issue of carrying your luggage long distances. A suitcase is generally fine yet varies with personal preference and destinations. Please keep in mind that during your journey we will be traveling to a new city very frequently so try to pack only necessities to keep your luggage light for easier travel. Also it would be wise to pack a small backpack to carry small items with you during our day trips.
The altitude of Bogota (2,640m) can trouble some travellers at first, which is why we start the trip at a gentle pace. For the sometimes extreme altitudes in Colombia, a few basic rules apply: avoid smoking and alcohol where possible, rest on your first day, drink plenty of fluids, and if you have a severe headache, inhale oxygen for around 5-10 minutes.
Yes - Argentine sockets take two-round-pin (type C) and three-flat-pin (type I) plugs, so UK three-pin plugs will not fit. Bring a travel adapter with you, or you can buy or borrow one locally for the equivalent of a couple of pounds. The voltage is 220V, so UK appliances will work fine with a simple adapter.
Yes - electricity in Colombia is 110 volts and sockets are the American type (A or B), so you will need a travel adapter for UK plugs. A voltage converter is generally not necessary, as most modern chargers and devices are dual-voltage - but do check your devices.
Yes - Peruvian sockets take flat two-pin (type A) and round two-pin (type C) plugs, so UK three-pin plugs will not fit. We recommend bringing a travel adapter or buying one locally. The voltage is 220V, so UK appliances will work fine with a simple adapter.
Bringing a sleeping bag is not strictly necessary. However, if you are sensitive to the cold, you should consider bringing one for your trip during the European summer months, as the nights can be very frosty and, for example, the basic family accommodations at Lake Titicaca do not have heating.
Yes, bring a travel adapter for all three countries, as UK three-pin plugs will not fit local sockets. Argentina: sockets take two-round-pin (type C) and three-flat-pin (type I) plugs; voltage is 220V. Chile: voltage is 220V, with round two-pin (type C/L) sockets; adapters can also be bought locally for around a pound. Brazil: mostly type N (similar to two round pins) sockets, and note the voltage is predominantly 110V - 220V is only found in places - so check your devices are dual-voltage.
Additional spending varies greatly from person to person. For a meal in a good restaurant (main course, side and drinks) allow around £13-£17 per person. There are of course cheaper options, and good-value set menus are often available at lunchtime. As a rough guide, allow average daily costs of around £30 per person (optional add-ons not included).
In our experience, travellers manage on around £130-£175 per week for additional meals, going out and souvenirs. In almost every town you can withdraw Colombian pesos (COP) and pay with a debit card. If you prefer to bring cash, US dollars and Euros are both widely accepted at bureaux de change and banks and give a better exchange rate than British Pounds, which are not widely accepted.
All trip itineraries come with a list of "Excluded Costs," this will give you an estimate of how much money to bring on your own. Additionally, in our experience, travelers spend about $150- $200 per week for meals on our trips. This amount will vary depending on the included meals, and also personal spending on souvenirs. We recommend you bring some money in cash as well as a debit card for making withdrawls in the local currency at ATM's.
It is highly recommended that all passengers are covered with travel insurance before they embark on their trip. We recommend that you take out cancellation insurance to insure in case an unexpected illness, accident or other obligation occurs. A repatriation insurance is highly recommended as well in case problems arise during your trip and need to return home immediately.
For your trip, only one main piece of luggage per person with a maximum weight of 20kg is permitted, plus one carry-on bag weighing approximately 8-10 kg.
We recommend travelling with a trekking backpack, a duffel bag (with wheels), or a soft-sided suitcase. We advise against hard-shell suitcases for transport reasons, as soft bags or backpacks are easier to pack and less prone to damage. You will need a daypack for day trips.
Our itineraries indicate if your luggage needs to be repacked for part of your trip. In this case, you will need an additional suitable piece of luggage. A packing list will be sent with your invoice and can also be found in the FAQs for each trip.
Unfortunately, a 10kg carry-on bag is not included on domestic flights with LATAM airline. Instead, you may only carry one personal item, such as a small handbag or a compact backpack that fits under the seat. If you have a larger backpack, it's best to pack it in your checked baggage.
Note: While most long-haul flights allow 23 kg of checked baggage, some domestic flights only permit 20 kg.
A visit to a community-based tourism project supported by the V Social Foundation (www.vsocialfoundation.org) is part of our trips. The projects aim to sustainably improve autonomy and quality of life in the communities. By booking a trip with Viventura or any of Ventura TRAVEL's sister brands, you are already supporting the V Social projects in your destination country. If you would like to make an additional small contribution, you can bring donations in kind and hand them over to the project in person - we are grateful for every bit of help! We recommend: Donations in kind (please avoid plastic products) - school supplies: exercise books, markers, pens, pencils, calculators, rulers/set squares, rucksacks, lunchboxes; office supplies: paper, notepads, staplers; educational games: learning materials for children and young people (please bear the language barrier in mind); kitchen utensils. Icebreakers for the visit - culinary: a dish, sweet or drink typical of your culture to share with the local community, ideally with a story behind it to encourage cultural exchange; creative: a musical, dance or other artistic talent you can share with the host community to add to the fun. Larger group donation - the travel group can club together to organise a donation of specific supplies locally, e.g. a printer, building materials, kitchen equipment or money. Please coordinate with your tour guide in advance. You can follow the projects' progress and make monetary donations via the V Social Foundation website.
The most common complaints on a Patagonia trip are the following. Colds: relatively common due to low temperatures! Tip: wrap up warm. Heat exhaustion: lack of fluids or salt can lead to heat exhaustion, showing as tiredness, headaches and occasionally mild nausea and dizziness - drink plenty of water and avoid direct sun. Travellers' diarrhoea: in Argentina and Chile the water is usually safe. Eat in clean restaurants and check locally whether tap water is drinkable.
The following illnesses are the most common during your trip:
Diarrheal diseases: This is probably the most common illness and could affect anyone. Tip: Pay attention to what you eat and drink plenty of water (not tap water, of course!). Especially at the beginning of your trip, be careful with ice cream, raw vegetables, fruit, and salads. In emergencies, Imodium or similar medications are very helpful, especially if you have a bus trip or flight coming up. This should definitely be in your luggage!
Stomach aches/cramps: Unfamiliar food and altitude can cause stomach aches or cramps. Antispasmodics or calming drops or tablets usually provide quick relief.
Altitude sickness: True altitude sickness, as often described in travel guides or online, is very rare. However, symptoms that can occur include mild headaches, severe fatigue, occasional mild nausea, and dizziness. It's best to buy medication for this locally. Resting, going downhill, or enjoying a delicious coca tea usually helps. As a preventative measure, it's advisable to rest on the first day after arriving at this altitude, avoid alcohol, and eat only light meals. Adequate fluid intake of at least two to three liters per day is also very important.
Heat exhaustion: Dehydration or salt deficiency can lead to heat exhaustion, manifesting as fatigue, headaches, and occasionally mild nausea and dizziness. It's best to drink plenty of fluids (water or isotonic drinks) and avoid direct sunlight.
Cold/Flu: Colds are relatively common due to the low temperatures! Tip: Dress warmly in the highlands.
+++ We recommend carrying essential medications in your hand luggage. +++
Here is a simple list of clothes you should pack. This list is only a recommendation of what we suggest you bring, however it is your final discretion.
Soft suitcase or large backpack or travel bag on wheels
Small backpack for day excursions
Waterproof jacket or poncho against the rain (can also buy locally)
Windbreaker
Thick sweater (Andes & Patagonia) + light sweater
T-shirts
Long pants
Shorts
Socks and Underwear
Hiking shoes
Comfortable shoes
Sandals
Swimwear - (for coastal areas, thermal baths, or swimming pools)
List of useful items
Towel- Petite Microfiber (light and dries quickly)
Sunglasses
Small flashlight
Digital Camera or even Waterproof Camera (for Galapagos)
Binoculars, glasses with protective neck band
Travel alarm, games, playing cards, books, travel pillow …
Notepad to keep a daily journal
By region:
• Andean Region & Patagonia: Even during the day it can be cold, because of the altitude and possible wind. It is advisable to include a jacket and one or more warm sweaters for the evening, a windbreaker, hat, and scarf are perfect items to keep out the wind along with rain gear. A simple list of clothes to go! It is to be adapted to suit your needs!
• Jungle: Light clothing is appropriate, but long pants and long sleeve shirts are useful against mosquitoes. Do not forget swimsuits and towels, as dips in the water are very important.
• Coast and Galapagos: Summer clothing and / or normal spring wear is needed. A sweatshirt can be useful in the evening. Swimsuit, cap / hat, sunglasses, and above all a sunscreen/ sunblock with a high SPF that protects against UVA and UVB rays is essential in Ecuador.
We recommend bringing a debit card and/or, ideally, a credit card, plus some cash in reserve (£150-200 per person). You can use the card to pay in many restaurants and larger shops, and conveniently withdraw cash in the local currency from ATMs. Cash can be exchanged at exchange bureaus or banks (your tour guide will be familiar with these).
If you happen to have any USD (e.g., from previous trips), you are welcome to bring it along, especially since the USD is still more widely accepted than the Euro. Locally, the currency is usually Peruvian Soles, and for trips to Bolivia and/or Chile, Bolivian Bolivianos and/or Chilean Pesos.
We've put together a detailed packing list for you and it will be sent via email a few weeks before your trip.
Please remember to bring your own small first-aid kit, as Viventura tour guides are not permitted to dispense medication to tour participants and only carry bandages and dressings.
Argentina: we recommend the Lonely Planet or DK Eyewitness. For some pre-trip reading, Bruce Chatwin's classic 'In Patagonia' is a wonderful introduction to the region.Chile: the Lonely Planet or DK Eyewitness Chile and Easter Island is a good choice. For novels by Chilean authors, try 'Clandestine in Chile' by Gabriel Garcia Marquez, 'My Invented Country' and 'Of Love and Shadows' by Isabel Allende, 'Patagonia Express' by Luis Sepulveda, or a biography of Pablo Neruda. Brazil: there is a wealth of guidebooks - the Lonely Planet and the Brazil Handbook (Footprint) are the classics for independent travellers, as well as DK Eyewitness Brazil. For the Amazon, look for a dedicated nature guide. Official information is also available in English at www.visitbrasil.com.
As a guidebook, we recommend the Lonely Planet or DK Eyewitness Travel Guide: Argentina. If you fancy some reading before or during your trip, Bruce Chatwin's classic 'In Patagonia' is a wonderful introduction to the region. For more background on Argentine culture and everyday life, a good general introduction to the country and its people will set you up nicely for the journey.
We recommend the Lonely Planet and DK Eyewitness travel guides to Colombia. For some pre-trip reading 'The Sound of Things Falling' by Juan Gabriel Vásquez, 'Short Walks from Bogotá' by Tom Feiling or 'One Hundred Years of Solitude' by Gabriel García Márquez, who was a Colombian novelist, journalist, and short-story writer widely regarded as one of the most influential literary figures of the 20th century.
Peru: We recommend the Insight Guide to Peru for background, DK Eyewitness Peru, or the Lonely Planet guide. You will also find excellent information on the website of the Peruvian tourist board, PromPeru (www.peru.travel/en). Bolivia: the Lonely Planet Bolivia and Footprint Bolivia are both recommended as guidebooks. Chile: the Lonely Planet or DK Eyewitness Chile and Easter Island is a good choice. For novels by Chilean authors, try 'Clandestine in Chile' by Gabriel Garcia Marquez, 'My Invented Country' and 'Of Love and Shadows' by Isabel Allende, 'Patagonia Express' by Luis Sepulveda, or a biography of Pablo Neruda
We recommend the Insight Guide to Peru for background, DK Eyewitness Peru, or the Lonely Planet guide. You will also find excellent information on the website of the Peruvian tourist board, PromPeru (www.peru.travel/en).
In addition to the booking confirmation after your binding registration, we will send you your Viventura travel documents approximately two weeks before departure. These include a packing list, the tour itinerary, many other travel-related details.
If you booked flights with us, you will also receive your flight overview with booking codes (e-ticket). Your flight tickets are electronic and will only be issued to you at the airport upon presentation of your passport at the check-in counter.
If you're flying independently, you can book the pick-up service or transfer to your hotel for an additional fee.
If you've booked your flights with us, we'll be waiting for you at the airport after you land in South America, holding a Viventura sign. Your adventure can begin right away. If you don't see your pick-up service immediately, please wait and do not leave the airport on your own.
Central heating is not standard in most South American hotels. A few hotels offer the option of ordering an electric heater in your room. It is generally recommended to bring warm clothing, as temperatures in the higher elevations of the Andes can drop below freezing in the evenings and/or mornings.
Yes. Mobile phone coverage is generally good in towns, cities and most tourist destinations across South America, although coverage can be limited in more remote areas such as national parks, mountainous regions and parts of the Amazon.
Before you travel, check with your mobile provider whether your plan includes roaming in the countries you are visiting and what charges apply for calls, texts and mobile data. Many travellers now choose to use an eSIM for more affordable mobile data during their trip, provided their phone is compatible. Popular and reliable providers include Airalo, Holafly and Nomad, all of which offer straightforward installation, competitive pricing and regional plans covering multiple South American countries. Airalo is an excellent all-round choice, Holafly is ideal if you need unlimited data, and Nomad offers great value with flexible data plans.
Most hotels, cafés and restaurants offer free Wi-Fi, making it easy to stay in touch using apps such as WhatsApp, FaceTime or other internet-based messaging and calling services.
Rest assured, you can enjoy your trip comfortably. We recommend, as always, with extreme heights, avoid smoking and drinking alcohol in excess. Be sure to drink lots of water and fresh fruit juices to keep your body hydrated.
The entry of all goods or animal products is subject to prosecution. It is forbidden to take meat, fruit, honey, cheese or seeds … The customs authorities are very strict about this. A single apple can cost 200 USD fine!
Especially with souvenirs that are replicas of archaeological finds, such as typical clay pots or figurines, you should definitely keep your receipt with the souvenir to avoid arousing suspicion that you are trying to export cultural artifacts. In case of doubt, customs has the right to detain you until experts have assessed the item, even if this means you miss your flight.
Contingencies (delay of plane / train, failures, etc …) are always possible … and likely a "part" of any trip to South America. Due to the relative instability of the region it also happens that there are strikes. Different groups, like farmers, transportation companies, and/or teachers try and attract attention to their problems. These strikes are usually in a peaceful manner, however it happens, but rarely, that there are extreme instances. When this type of strike takes place, entire sections of roads are blocked, so it is impossible to get to specific destinations.
Our knowledgeable guides will first assess the extent of the problem and depending on the severity, make appropriate adjustments. However when any problem arises, the main Viventura office will be notified. We will do everything in our capacity to make sure the rest of your trip runs smoother and more efficiently.
The local currency is the Argentine peso. You can check the latest exchange rates at XE. At present, exchanging US dollar or euro cash locally generally offers better value than withdrawing Argentine pesos from ATMs. Your tour guide will be happy to help you with this on arrival. Debit and credit card holders can use ATMs nationwide, but withdrawals are often subject to relatively low transaction limits, and local ATM fees of around £5–£10 per withdrawal usually apply.
We therefore recommend carrying a cash reserve in case exchange rates change, ATMs run out of cash (which can happen at weekends and on public holidays), or to avoid withdrawal fees. Visa and Mastercard are the most widely accepted card networks. Please check with your bank before travelling that your card is enabled for overseas use. Some merchants may also add a surcharge for card payments, so it is worth asking before you pay. Please do not bring traveller's cheques.
Many travellers now use digital wallets such as Apple Pay or Google Pay linked to a virtual Revolut or Wise card. These offer competitive exchange rates and are widely accepted wherever contactless payments are available. However, we still recommend carrying a physical payment card and a cash reserve, as some businesses—particularly in smaller towns and rural areas—may not accept contactless payments or could experience occasional connectivity issues.
For Argentina, we also recommend bringing some US dollar or euro cash, as these currencies can often be exchanged locally at favourable market rates, including through services such as Western Union. In addition, purchases made using foreign Visa and Mastercard cards are generally eligible for Argentina's preferential exchange rate for foreign cardholders, meaning you no longer need to rely solely on cash to obtain a competitive exchange rate. Exchange rates and regulations can change, and your tour guide will explain the current situation on arrival and be happy to assist you with exchanging money if required.
Debit and credit cards can be used at ATMs throughout Chile, Argentina and Brazil, although local ATM fees and transaction limits vary by bank and country. We therefore recommend carrying a small cash reserve in case ATMs are temporarily unavailable, run out of cash (which can occasionally happen at weekends and on public holidays), or to avoid repeated withdrawal fees. Visa and Mastercard are the most widely accepted card networks and are a convenient alternative to cash. Please check with your bank before travelling that your cards are enabled for overseas use. Some merchants may also add a surcharge for card payments, so it is worth asking before you pay. Please do not bring traveller's cheques.
Many travellers now use digital wallets such as Apple Pay or Google Pay linked to a virtual Revolut or Wise card. These offer competitive exchange rates and are widely accepted wherever contactless payments are available. However, we still recommend carrying a physical payment card and a cash reserve, as some businesses—particularly in smaller towns and rural areas—may not accept contactless payments or could experience occasional connectivity issues.
For Argentina, we also recommend bringing some US dollar or euro cash, as these currencies can often be exchanged locally at favourable market rates, including through services such as Western Union. In addition, purchases made using foreign Visa and Mastercard cards are generally eligible for Argentina's preferential exchange rate for foreign cardholders, meaning you no longer need to rely solely on cash to obtain a competitive exchange rate. Exchange rates and regulations can change, and your tour guide will explain the current situation on arrival and be happy to assist you with exchanging money if required.
In Chile and Brazil, exchange rates are straightforward and there is generally no advantage to bringing foreign cash specifically for exchange. Most travellers find that using a combination of a debit or credit card and occasional ATM withdrawals is the most convenient way to access local currency.
The local currency is the Colombian peso. You can check the latest exchange rates at www.xe.com.
Debit and credit cards are widely accepted throughout Colombia and can be used to withdraw cash from ATMs in most towns and cities. Please note that ATMs are not readily available in more remote destinations, such as Nuquí, so it is advisable to carry sufficient cash when travelling to these areas. Local ATM fees and transaction limits vary by bank, and some card types may not work at every machine. Visa and Mastercard are the most widely accepted card networks. Please check with your bank before travelling that your cards are enabled for overseas use. Some merchants may also add a surcharge for card payments, so it is worth asking before you pay. Please do not bring traveller's cheques.
Many travellers now use digital wallets such as Apple Pay or Google Pay linked to a virtual Revolut or Wise card. These offer competitive exchange rates and are widely accepted wherever contactless payments are available. However, we still recommend carrying a physical payment card and a cash reserve, as some businesses—particularly in smaller towns and rural areas—may not accept contactless payments or could experience occasional connectivity issues.
US dollars are not generally accepted for everyday purchases in Colombia, so you should expect to pay in Colombian pesos. Most travellers find that using a combination of a debit or credit card and occasional ATM withdrawals is the most convenient way to access local currency. Carrying a small cash reserve is recommended for incidental purchases and when visiting more remote areas.
Colombia has many different climates. When traveling in Colombia, the climate varies depending on the region you are in and the season. Tierra Caliente: This location has an altitude from 0-1000 meters. The climate is tropical, hot, with temperatures above 77 degrees Fahrenheit. At night the temperature will cool but only minimally. In the Colombian Pacific coast the climate tends to be very wet and rainy. Temperate, mild climates, which can be seen at altitudes of approximately 1000 and 2000 meters high, range in temperatures during the day to night from 77 degrees to 68 degree Fahrenheit. The coffee zone is at this point. these are areas rich in plants and flowers. In altitude of 2000 and 3000 meters, you will experience colder temperatures from 55 to 66 degrees with large fluctuations between day and night. On sunny days, the thermometer reaches 70 degrees with ease, but in the clear night or in the early morning, frost is well-known. Even if the air feels cool, please make sure to wear proper sun protection especially if you have a history of sensitive skin. Over 3000 meters, there´s a unique world of vegetation, consisting of tropical forests to arid deserts over 4500 meters. The temperature rarely drops below 52 degrees and is often cloudy. The glaciers start at just under 5000 meters, and the weather can drop as low as 32 degrees Fahrenheit.
In our experience, our participants manage with approximately £200-300 per week for food, going out, and souvenirs. This is unless they plan to buy a particularly large number of souvenirs or valuable items. This amount already includes some money for tips.
Please do not feel obligated to tip. It is and remains entirely voluntary and should reflect your satisfaction with the service provided. In restaurants, it is customary to tip around 10%, but of course, only if the service was satisfactory. Should you wish to tip, you are certainly welcome to do so. We recommend a tip of USD 30 to 40 for the tour guide, USD 10-15 per week per person for the tour bus driver, and USD 2-3 per day per person for local guides. A tip of USD 5 to 10 is appropriate for hotel staff, depending on your comfort level, and porters usually receive a tip of around USD 0.50-1. Things are a bit different in the Galapagos, and boat crews expect a minimum tip on multi-day cruises. Currently, this amounts to $5 per crew member and $15 for the boat's national park guide. This brings the total to approximately $50 as a minimum for a cruise.
How much you spend in Colombia will depend largely on your personal travel style. Some travellers are happy with a modest budget, while others prefer to spend more on souvenirs, optional excursions, premium restaurants or evenings out.
As a general guide, we recommend budgeting around £150 per person per week for lunches, dinners not included in your itinerary, drinks and personal expenses. If you plan to purchase souvenirs or take optional excursions, you may wish to budget a little more.
Approximate local prices are:
Lunch or dinner: £5–£12 Bottled water (500ml): £0.50–£1 Local beer: £1.50–£3 Coffee: £1–£2 Glass of wine: £3–£6
Please note that prices are generally higher in more tourist-oriented destinations such as Cartagena than in other parts of the country, and exchange rates may affect the sterling equivalent.
Most dishes in South America are based on fish or meat, however throughout the year you will be able to find fresh fruit and vegetables. Almost all restaurants can prepare a dish without meat, as they usually offer side dishes of seasoned potatoes, rice, and a small salad. Talk with your travel representative before your trip to make sure we can accommodate your diet needs.
Depending on the hotel accommodations and cities, yes it is possible to do laundry. Most hotels have a free laundry service that will freshly wash and iron your clothes on request, however other hotels will charge you a low rate per pound to wash your clothes. If you are traveling through a larger city you can always ask your guide on where a close laundromat is.
Depending on the hotel/hosteria accommodation, most locations provide internet services. Especially in larger cities, you can usually find internet cafes only a short walk away from where you are staying. This will make it easy to contact family and friends back home. However, the connections can be slow and every once in a while there is no access for two or three days at a time.
Tips are an important part of the Service Sector in South America and is a sensitive issue on which we are often consulted. Those that work directly with Viventura are paid a basic salary according to proper wages of that specific area and job type and are always paid in advance before you embark on your trip. If you are satisfied with the service level that you received on your travels, any additional tip is always appreciated by the staff. This is again at your own discretion and is not mandatory.
-Please, no hard suitcases or wheeled bags. Soft duffel bags and / or backpacks (“soft” luggage) are recommended.
-We provide a limited amount of hair-dryers at each lodge, due to limited energy supply and environmental concerns.
-Shampoo, conditioners and bath gel are provided at each lodge as well.
-Bathrooms are equipped with drying lines.
-Any additional clothing and luggage that you will not be needing on the trek can be stored at your hotel in Cusco.
-If you do not have an appropriate sized duffel bag, we can provide a duffel bag on loan at the pre-trek briefing (the night before departure from Cusco). Please return it to your trip leader after the trek.
-Peru Rail, the company that operates the trains from Aguas Calientes to Cusco, has a weight limit for all luggage on the trains, which is 1 backpack (5kg/11lbs) and 1 duffel bag (10kg/22lbs) per traveller. For luggage over this weight limit, Peru Rail will charge guests directly at the train station in Aguas Calientes (Rate: US$0.82 per pound extra or US$1.80 per kg extra).
British citizens do not currently require a visa for tourist stays of up to 90 days in Argentina, Chile or Brazil. We recommend that your passport has at least six months' validity remaining from your date of entry and contains sufficient blank pages for entry and exit stamps where applicable.
Entry requirements can change at short notice, so we recommend checking the latest advice from the UK Foreign, Commonwealth & Development Office before you travel at www.gov.uk/foreign-travel-advice. If you hold a passport from a country other than the UK, please let us know when you enquire or book so that we can advise you on the relevant entry requirements.
Travelling to Easter Island (Rapa Nui)
If your itinerary includes Easter Island, additional entry requirements apply. All visitors must complete the mandatory Single Entry Form (FUI) within 48 hours before their flight to the island. You will also need to show proof of onward travel and either a reservation at accommodation registered with SERNATUR or an invitation from a resident of Rapa Nui. Your tour documentation will provide further details before departure.
The local currency is the Peruvian sol (PEN). You can check the latest exchange rates at XE.
Debit and credit cards are widely accepted throughout Peru and can be used to withdraw cash from ATMs in most towns and cities. Local ATM fees and transaction limits vary by bank, so we recommend carrying a small cash reserve in case ATMs are temporarily unavailable or to avoid repeated withdrawal fees. Visa and Mastercard are the most widely accepted card networks. Please check with your bank before travelling that your cards are enabled for overseas use. Some merchants may also add a surcharge for card payments, so it is worth asking before you pay. Please do not bring traveller's cheques.
Many travellers now use digital wallets such as Apple Pay or Google Pay linked to a virtual Revolut or Wise card. These offer competitive exchange rates and are widely accepted wherever contactless payments are available. However, we still recommend carrying a physical payment card and a cash reserve, as some businesses—particularly in smaller towns and rural areas—may not accept contactless payments or could experience occasional connectivity issues.
Although US dollars and euros can easily be exchanged at banks and bureaux de change throughout Peru, most travellers find that using a combination of a debit or credit card and occasional ATM withdrawals is the most convenient way to access local currency. If you do bring cash, we recommend carrying smaller denomination notes, as larger bills may not always be accepted by smaller businesses or taxis.
The local currency is the Bolivian boliviano (BOB). You can check the latest exchange rates at XE.
Debit and credit cards can be used to withdraw cash from ATMs in most towns and cities throughout Bolivia. However, ATMs and card payment facilities are less common in more remote areas, such as Guayaramerín, Llallagua and Santiago de Okhola, so we recommend carrying a sufficient cash reserve when travelling to these regions. Local ATM fees and transaction limits vary by bank. Visa and Mastercard are the most widely accepted card networks. Please check with your bank before travelling that your cards are enabled for overseas use. Some merchants may also add a surcharge for card payments, so it is worth asking before you pay. Please do not bring traveller's cheques.
Many travellers now use digital wallets such as Apple Pay or Google Pay linked to a virtual Revolut or Wise card. These offer competitive exchange rates where contactless payments are accepted. However, Bolivia remains more cash-oriented than many neighbouring countries, so we strongly recommend carrying a physical payment card as well as sufficient cash, particularly when travelling outside the major cities.
US dollars and euros can be exchanged at banks and authorised bureaux de change throughout Bolivia, and your tour guide will be happy to advise on the best places to exchange money if required. Although some hotels and tourism-related businesses may accept US dollars, you should generally expect to pay in Bolivianos. If you do bring cash, we recommend carrying smaller denomination notes, as larger bills may not always be accepted by smaller businesses or taxis.
South America is renowned for its diverse and flavourful cuisine, and trying local dishes is an important part of the travel experience. The restaurants included in our itineraries are carefully selected, and your tour guide will be happy to recommend safe and authentic places to eat during your free time.
Sensible—but not excessive—caution is advisable when choosing where to eat and drink. Choose busy restaurants and cafés that are popular with local people, as high turnover is usually a good indication of fresh food. Drink bottled, filtered or purified water rather than untreated tap water. In reputable establishments, ice is generally safe, but if you are unsure, it is best to ask.
Fresh fruit is an excellent choice, particularly if it can be peeled before eating. In more remote areas, you may wish to avoid salads and raw vegetables if you are uncertain how they have been washed. Ensure meat and seafood are freshly prepared and thoroughly cooked unless dining at a reputable restaurant specialising in raw dishes such as ceviche. Even with these precautions, some travellers may experience a mild stomach upset while adjusting to unfamiliar foods and local bacteria. This is usually short-lived.
Breakfast in South America is often lighter than many travellers are used to in the UK, typically consisting of bread or rolls, butter, jam, fruit, eggs, cheese, ham, yoghurt, cereal, tea and coffee. The exact selection varies by country and accommodation.
Vegetarian meals are widely available in most cities and tourist destinations, and can be arranged for the meals included in your itinerary. However, the choice may be more limited in rural or remote areas. If you have any dietary requirements or food allergies, please let us know before you book so that we can advise you on the options available for your chosen tour. While we will always do our best to accommodate dietary needs where possible, this may not be feasible in every location due to logistical constraints.
On the Salkantay Trek, you have the option of having up to 5 kg per person transported by horses. You are welcome to bring a small backpack or sports bag for this purpose. Alternatively, suitable bags can be rented from the local agency. If these are not automatically offered, it's best to ask about them during your briefing the day before. A sleeping bag is also essential for the Salkantay Trail. If you don't want to bring your own, a sleeping bag can be provided free of charge. In this case, however, bringing your own sleeping bag liner is recommended. Trekking poles are also available to borrow free of charge (especially important on days 2 and 3 of the trek, as there are some steep descents).
All hotels and hostels that we use in our travels in Colombia, are carefully selected by us. From our great communication with these hotels, Viventura knows who the local owners are, the staff that works there, and how all the employees actually operate. When choosing accommodation, many aspects are considered in our selection process such as; convenience of location, characteristics, star ranking, and available amenities. On the trip's itinerary page you can find detailed information about the extra services the hotel/hostel provides including pictures of each accommodation.
The trek is rated as moderate to challenging and covers approximately 32 miles on uneven, rocky terrain with steep uphill and downhill sections. Day 3 is the most challenging with an elevation gain of 3,000 feet in a span of 3 miles to reach a maximum altitude of 15,200 feet. Prior hiking experience is recommended, but not required. The lodge-to-lodge trek itinerary is designed to allow everyone to hike at their own pace, with plenty of breaks throughout the day. This is in essence what leads to a successful and enjoyable trek.
Weather in this region is extremely variable and you should pack for a variety of conditions. In addition, our trek passes through 12 bio-zones ranging from high altitude alpine conditions to high jungle. During a sunny day you can expect about 65–80°F. However, on the path, the weather is very unpredictable and temperatures can drop to 30°F during the day (but you won’t spend a lot of time up there). The zone of Machu Picchu has a humid and warmer climate since it is located at a lower altitude on the east side of the Andes. The average temperatures at Machu Picchu are between 73°F and 77°F, with a low of around 64°F. The region of Cusco has only two seasons: a wet season and a dry season. The wet season starts in November and ends in March. During this time, it rains almost every day for three or four hours, but also there are several sunny days. The dry season begins around March and lasts until October. June and July are the coldest months. Paradoxically, at noon the temperatures can reach 77°F, the annual highest temperature.
There are three mobile phone providers in Colombia. Claro, Tigo and Movistar. Anyone with a mobile phone with an international calling plan, can make calls in Colombia without problems. If you want, you can buy a SIM card with its own number in Colombia, so you can recharge your phone to make calls and also can receive international calls without any problems. Contact your current phone provider for any additional information on using your phone abroad.
Sensible—but not excessive—caution is advisable when choosing where to eat and drink. Eat at busy restaurants and cafés that are popular with local people, as this is usually a good indication of fresh food. Drink bottled, filtered or purified water rather than untreated tap water. In reputable establishments, ice is generally safe, but if you are unsure, it is best to ask.
Fresh fruit is an excellent choice, particularly if it can be peeled before eating. In more remote areas, you may wish to avoid salads and raw vegetables if you are uncertain how they have been washed. Ensure meat and seafood are freshly prepared and thoroughly cooked unless dining at a reputable restaurant specialising in raw dishes such as ceviche.
Even with these precautions, some travellers may experience a mild stomach upset while adjusting to unfamiliar foods and local bacteria. This is usually short-lived.
Plastic and glass bottles are prohibited at the Machu Picchu site. We therefore recommend bringing a water bottle. Backpacks with a capacity exceeding 20 liters are officially not permitted at the site (the exception is visitors arriving via the Inca Trail, for whom there is a luggage drop-off point at the entrance).
Tickets for climbing Wuayna Picchu must be purchased in advance. There is a strict limit on the number of visitors per day. If you are interested in climbing Wuayna Picchu, please inform your travel consultant in good time.
As a responsible tour operator, we are pleased that you, too, are making your visit to Machu Picchu as environmentally friendly as possible and thank you for your cooperation in protecting the site.
The means of transport are different depending on the itinerary and group size. According to our tours, we offer a wide range of transportation which includes: bicycle, motor boat, kayak, taxi, boat, private and public bus, walking, airplane…etc.
Please take a look at the tour's specific itinerary. On the right hand side, you will see what type of transportation is used during that day's activities.
You are most likely to encounter good weather at Machu Picchu between the months of March and October.
The average temperatures at Machu Picchu are between 73°F and 77°F, with a low of around 64°F. The region of Cusco has only two seasons: a wet season and a dry season. The wet season starts in November and ends in March. During this time, it rains almost every day for three or four hours, but also there are several sunny days. The dry season begins around March and lasts until October. June and July are the coldest months. Paradoxically, at noon the temperatures can reach 77°F, the annual highest temperature.
Should any problems arise despite careful planning, you can contact the emergency numbers of our local partner offices listed at the beginning of your travel documents. These numbers are staffed 24 hours a day in English.
Of course! You will be welcomed at the airport of arrival by one of our Viventura team members or a personal chauffeur. They will be holding a large sign with your name on it.
Internet access is available in all major towns and cities during your trip. Most hotels now offer Wi-Fi, making it easy to stay in touch with loved ones back home. However, connections can be a bit slow at times.
It will likely be possible to do laundry approximately 1-2 times during the trip.
You will be able to connect and share with family and friends by internet throughout your trip. However, there are few cities that have little or no connection point or require you to pay for internet service. In the case of having to pay for internet, prices average between $1 - $3 for one hour of internet use. Most of our hotels and hosterias provide an internet cafe. During any of your free time, you are more than welcome to sign online. Just remember this is a fun and exciting trip, so try and spend time enjoying the cities and culture instead of constantly signing online.
Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.
Yes, all our group tours are led by experienced, English-speaking guides or tour conductors who are passionate about sharing their local knowledge.
Yes, most tours have tour options that allow you to select an extra night in the city of your choice either at the beginning or end of the tour. If you don't see the option just ask us and we'd be happy to make the changes you desire.
Look at your individual tour to see what options are listed or contact your travel representative to discuss all your possibilities.
Occasionally, some planned properties may be unavailable. In such cases, we replace them with hotels of the same category.
Some hotels are simple, others more upscale – this balance is intentional to provide an authentic insight into the range of local accommodation.
Cozy, clean, and welcoming. These are the qualities we prioritize in all our accommodations. We also prefer accommodations run by locals. We know the accommodations, their owners, and often the staff personally.
The planned accommodations are described in more detail in the itinerary. More comprehensive information is provided for each day. We can guarantee the accommodations listed there for most, but not every, departure date. Should one of these accommodations be unavailable, we will offer an alternative of the same or a higher standard.
You will receive your travel documents with specific details of the hotels where you will be staying.
For the meals included in the itinerary, we are happy to offer standard meals (i.e. with meat and dairy) as well as vegetarian options. You can choose one of these two options once your booking is confirmed, so we can organise it in good time. For logistical reasons, please note that we are unable to cater for other dietary restrictions or preferences (e.g. vegan or gluten-free). Of course, you are welcome to purchase additional meals locally at your own expense outside the itinerary.
You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.
Sustainability is at the core of our philosophy. We partner with local communities, support fair wages, minimize environmental impact, and contribute to social projects through our V Social Foundation.
Travelling responsibly helps preserve the spectacular landscapes, wildlife and cultures that make Argentina and Chile such rewarding destinations. Small, thoughtful choices can make a positive difference to the places you visit and the communities that welcome you.
Respect local customs and traditions, and ask permission before photographing people, particularly in Indigenous communities. Learning a few simple Spanish phrases such as hola, gracias and por favor is a great way to show respect and often leads to more meaningful interactions.
When exploring national parks and protected areas, stay on marked trails, follow your guide's instructions and leave nature exactly as you found it. Observe wildlife such as guanacos, condors, penguins and sea lions from a safe distance, and never feed or disturb animals. Please avoid attractions that use wild animals for entertainment or photo opportunities.
Support local communities by choosing handmade products from local artisans, family-run businesses and cooperatives where possible. Avoid buying souvenirs made from protected plants or animals, or items that appear to be archaeological artefacts, as these may be illegal to export. If purchasing handcrafted replicas, keep your receipt in case customs officials ask for proof of origin.
If you encounter children or vulnerable people asking for money, we recommend supporting local charities or community projects rather than giving directly. This helps ensure your contribution has a positive and lasting impact.
At Viventura, we are committed to responsible tourism and are proud to be certified by TourCert, an internationally recognised sustainability certification. This reflects our commitment to supporting local communities, promoting fair working conditions and minimising our environmental impact wherever we travel.
Above all, travel with curiosity, patience and an open mind. By respecting local people, protecting the natural environment and supporting local businesses, you'll help ensure that Argentina and Chile remain extraordinary destinations for future generations.
As part of our commitment to responsible tourism, we dedicate 1% of our revenue to environmental and community projects through our V Social initiative. Rather than funding short-term projects, we work alongside local communities to develop long-term conservation initiatives that they can eventually manage independently.
Our approach focuses on protecting and restoring natural environments through activities such as reforestation and habitat regeneration, while creating lasting benefits for local people. By working in partnership with communities, we aim to support projects that continue long after our involvement has ended.
We believe the most effective conservation projects are those led by the people who live there. Our long-term goal is to replicate this model in other destinations, helping tourism contribute positively to both the environment and local communities.
Oui, il suffit de vous adresser à votre conseiller pour connaître les conditions. Le montant de la réduction dépend de la date de départ et de la compagnie aérienne prévue. Veuillez noter que nous bénéficions de tarifs négociés et donc la réduction n'est pas toujours équivalente au prix public.
International flights are not typically included in the tour price. This gives you the flexibility to choose the airline, cabin class and departure airport that best suits your plans.
When you enquire or book with us, we'll proactively recommend the best flight options for your chosen tour, including suitable routes, airlines and departures from both London and regional UK airports where available. Most travellers choose to reserve their place on the tour first and then book their flights with our guidance.
Our aim is to make arranging your journey as straightforward as possible, so you can focus on looking forward to your adventure rather than worrying about the logistics.
Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.
We offer a range from easy-paced cultural trips to more active adventures. Please review the trip information or ask us if you have concerns about fitness requirements.
Traveling in South America, is like traveling anywhere. As long as you take normal travel safety precautions, you can avoid most problems. Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. During your trip you will have some free time to pursue your own interests, relax and take it easy or explore at your leisure. Please use your own good judgment when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions. Please take care when wandering about the main cities on your own, as pick pockets and purse-snatchers are common. Be safe and leave your passport, credit cards, traveller’s cheques and cash you don’t need in the hotel’s safety deposit box. Most South Americans are honest and genuinely helpful and friendly, but be safe and enjoy the city !
Your safety is of utmost importance to us. As you are traveling without a tour guide or one of our company's representatives, you will have to alert local services directly in case of emergencies. Therefore, please keep in mind the following advice before your journey with us:
Have a list of possible emergency phone numbers at the destination (e.g. local hospitals, consulate or embassy).
Always carry our emergency phone number with you (which you can find in your travel documents).
In addition, carry the emergency number of your travel health insurance.
Finally, make sure to review and understand the luggage checklist (e.g. take sufficient medication with you, tips for your first-aid kit, keep a copy of your passport, etc.), which you received as part of your travel documents.
You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.
If you have any food allergies, intolerances or other medical dietary requirements, please let us know before you book, or as early as possible afterwards. This allows us to advise you on whether your needs can be accommodated on your chosen tour and to make the necessary arrangements where possible.
We will always do our best to cater for dietary requirements, particularly for the meals included in your itinerary. However, due to the nature of travel in some remote areas and the facilities available, it may not always be possible to accommodate every allergy or dietary requirement. If this is the case, we will let you know in advance so that you can make an informed decision before you travel.
Yes, currently there are two aid projects in Colombia. One of the projects distributes clothing of all sizes to both children and adults in desperate need. You can also donate school supplies and toys for children that are less fortunate. Since our tour actually visits the projects supported by viSocial you can always make your donation in person. If you would like more information contact the viSocial office.
The following is a list of the most common illnesses:
• Please visit the CDC website for a detailed list of all diseases and the regions they effect.
• Diarrhea: This is probably the most common disease and can affect anyone. Tip: be careful with what you eat and make sure to drink plenty of bottled water. If you are still affected, some anti-diarrheal (to be taken with care) may be useful.
• Evil altitude (Andes): The true altitude sickness, as often described in guidebooks or on the Internet, rarely happens. Mild headaches, high fatigue, nausea and mild dizziness are symptoms that can arise, however it is best to buy drugs on location. Before you resort to pills it also helps to sit down or drink infusions of coca. For prevention it is advisable to rest the first day of arrival at altitude (from 2000m), not to drink alcohol and eat only foods that are easy to digest. The most important thing is to drink enough fluids (at least two to three liters per day).
• Heat exhaustion: Causes fatigue, headaches, nausea and dizziness. Drinking a lot of water to stay hydrated and avoiding direct contact with the sun are the best therapies.
The Inca Trail is surely one of the highlights of every trip to Peru. Due to tourism growth, the Peruvian government and administration of the Inca Trail decided to implement regulations to protect the fragile structure of its ecosystem. Capacity has been significantly limited and it is now not possible to book a few days or even weeks in advance. Therefore we can not guarantee participation in the Inca Trail if the booking is made to close to your departure date. Usually for the high season (late May- early October), this should be booked 22 weeks in advance and 10-12 weeks in advance for the low season (October - April).
It is now also mandatory for agencies to register the passport numbers of participants who want to trek the Inca Trail by the appropriate times listed above. Therefore, it is very important for you to have your passport number and the passport number of each participant when booking. This is the only way to ensure your spot in the Inca Trail hike. If the passport number should be referred too late, a fee of $30 shall be paid on site by the customer himself to the agency organizing the Inca Trail.
If you book your reservation too soon to your departure date, don't worry! We offer other interesting options and various trekking opportunities that can be booked within a short time frame. You will find these options under the additional modules of the tour you have chosen or you can always contact your Viventura representative from more information.
Your holiday is financially protected. Every booking is covered by an established travel protection scheme, so the money you pay us is safe and you're protected in the unlikely event of insolvency. You'll receive a protection certificate with your booking, giving you complete peace of mind.
International flights are not typically included in the tour price. This gives you the flexibility to choose the airline, cabin class and departure airport that best suits your plans.
When you enquire or book with us, we'll proactively recommend the best flight options for your chosen tour, including suitable routes, airlines and departures from both London and regional UK airports where available. Most travellers choose to reserve their place on the tour first and then book their flights with our guidance.
Our aim is to make arranging your journey as straightforward as possible, so you can focus on looking forward to your adventure rather than worrying about the logistics.
Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.
Travel insurance is not included in our pricing but is strongly recommended.
This trip is generally not suitable for people with reduced mobility. Please contact us for detailed information about the requirements of this trip, taking your specific needs into account.
What are the entry requirements for Colombia?
British citizens do not need a visa for tourist stays in Colombia of up to 90 days. Your passport should be valid for at least six months from your date of entry, and you may be asked to show proof of onward or return travel, as well as evidence of sufficient funds for your stay.
Entry requirements can change, so we recommend checking the latest UK Foreign, Commonwealth & Development Office (FCDO) travel advice before you travel, including the latest health and vaccination guidance: www.gov.uk/foreign-travel-advice/colombia.
Important: If you hold a nationality other than British, please let us know when you enquire or book so that we can advise you on the entry requirements that apply to your passport.
What are the entry requirements for Peru?
British citizens do not need a visa for tourist stays in Peru of up to 90 days. Your passport should be valid for at least six months from your date of entry, and you may be asked to show proof of onward or return travel.
Peruvian immigration now records most visitor entries electronically, so you will not usually receive a paper entry card. The length of stay granted is determined by the immigration officer on arrival.
Entry requirements can change, so we recommend checking the latest UK Foreign, Commonwealth & Development Office (FCDO) travel advice before you travel: www.gov.uk/foreign-travel-advice/peru.
Important: If you hold a nationality other than British, please let us know when you enquire or book so that we can advise you on the entry requirements that apply to your passport.
As a tour operator, we are unable to provide individual medical or vaccination advice. We recommend consulting your GP or a qualified travel health clinic well in advance of your departure to discuss the vaccinations and precautions appropriate for your itinerary and medical history.
You can also find the latest destination-specific health information and vaccination recommendations on the NHS Fit for Travel website (www.fitfortravel.nhs.uk) and TravelHealthPro (travelhealthpro.org.uk).
There are no mandatory vaccinations for direct entry to Peru from the UK or Europe. However, a yellow fever vaccination certificate may be required if you are arriving from a country where yellow fever is present. Yellow fever vaccination is recommended for some parts of the Peruvian Amazon but is not normally recommended for travel limited to Lima, Cusco, the Sacred Valley, Machu Picchu or Lake Titicaca.
As a tour operator, we are unable to provide individual medical or vaccination advice. We recommend consulting your GP or a qualified travel health clinic well in advance of your departure to discuss the vaccinations and precautions appropriate for your itinerary and medical history.
You can also find the latest destination-specific health information and vaccination recommendations on the NHS Fit for Travel website (www.fitfortravel.nhs.uk) and TravelHealthPro (travelhealthpro.org.uk).
If you have any pre-existing medical conditions or concerns about travelling, we recommend discussing these with your healthcare professional before booking or travelling.
As a tour operator, we are unable to provide individual medical or vaccination advice. We recommend consulting your GP or a qualified travel health clinic well in advance of your departure to discuss the vaccinations and precautions appropriate for your itinerary and medical history.
You can also find the latest destination-specific health information and vaccination recommendations on the NHS Fit for Travel website (www.fitfortravel.nhs.uk) and TravelHealthPro (travelhealthpro.org.uk).
There are no mandatory vaccinations for direct entry to Colombia from the UK or Europe. However, yellow fever vaccination is recommended for travel to some regions of Colombia, and proof of vaccination may be required if you are travelling to certain national parks or onward to another country. Your healthcare professional can advise whether a yellow fever vaccination is recommended for your itinerary.
We are committed to ensuring the best possible experience for our travellers. Some minor itinerary details may change before or during the trip for reasons beyond our control. These changes may be due to, among other things, limited availability from a service provider or government-imposed measures. We will strive at all times to minimise the impact of these changes and proactively inform our travellers.
Ventura Travel offers small-group, expert-led journeys focused on authentic, sustainable experiences. Our tours go beyond mass tourism, supporting local communities and providing unique, in-depth cultural encounters.
1. The tip is almost always included in your bill, look for the word “Propina” 2. Ask if the water is okay to drink, if not, purchase Bottled Water 3. If the water is not drinkable, avoid ice and ice in drinks 4. Do not drink fruit juice from cans or bottles already opened 5. Do not eat raw or half cooked shellfish 6. Use caution when purchasing food from street vendors 7. Always wash fruits and vegetables before eating 8. Do not leave drinks unattended 9. Restaurants typically do not give reimbursements for bad service or food
The electric current outlets in Colombia, Ecuador, Peru, Bolivia, and Venezuela are 110 voltage. Most US electronics will work without an adapter as the standard outlets in these countries have two flat prongs. However if you have some electronics with three prongs, it would be wise to bring an adapter just in case. In the countries of Brazil, Argentina, and Chile the standard voltage is 220 V and in some parts of Brazil 127 V so you’ll want to bring convertors.
Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.
Yes, on some trips. Where available, we offer options to extend your stay or add pre- and post-tour nights. Let us know your preferences and we’ll help arrange additional services where possible.
Yes. Mobile phone coverage is generally good in towns, cities and most tourist destinations across South America, although coverage can be limited in more remote areas such as national parks, mountainous regions and parts of the Amazon.
Before you travel, check with your mobile provider whether your plan includes roaming in the countries you are visiting and what charges apply for calls, texts and mobile data. Many travellers now choose to use an eSIM for more affordable mobile data during their trip, provided their phone is compatible. Popular and reliable providers include Airalo, Holafly and Nomad, all of which offer straightforward installation, competitive pricing and regional plans covering multiple South American countries. Airalo is an excellent all-round choice, Holafly is ideal if you need unlimited data, and Nomad offers great value with flexible data plans.
Most hotels, cafés and restaurants offer free Wi-Fi, making it easy to stay in touch using apps such as WhatsApp, FaceTime or other internet-based messaging and calling services.
Yes, Tayrona National Park can be visited for most of the year. However, the park closes three times each year for approximately two weeks at a time to allow the Indigenous communities of the Sierra Nevada de Santa Marta to carry out traditional ceremonies and to give the park's ecosystems an opportunity to recover from visitor impact.
The scheduled closure periods are typically:
1–15 February 1–15 June 19 October–2 November
During these dates, the park is closed to all visitors.
No. While we sell tours in multiple countries (i.e. Germany, France, United Kingdom, etc), we do not combine guests from those countries into a single departure. However, if, for instance, a German customer were to purchase from one of our UK sites (i.e. www.africaventura.co.uk as opposed to www.africaventura.de), nothing would stop them from doing so but the tour would be conducted in English.
We intentionally keep our groups small to ensure a more personal and immersive experience. The vast majority of our tours have a maximum limit of 12 and on average our tours have around 9 travellers. However, a very small number of our trips allow up to 16 travellers.
How much you spend in Colombia will depend largely on your personal travel style. Some travellers are happy with a modest budget, while others prefer to spend more on souvenirs, optional excursions, premium restaurants or evenings out.
As a general guide, we recommend budgeting around £150 per person per week for lunches, dinners not included in your itinerary, drinks and personal expenses. If you plan to purchase souvenirs or take optional excursions, you may wish to budget a little more.
Approximate local prices are:
Lunch or dinner: £5–£12 Bottled water (500ml): £0.50–£1 Local beer: £1.50–£3 Coffee: £1–£2 Glass of wine: £3–£6
Please note that prices are generally higher in more tourist-oriented destinations such as Cartagena than in other parts of the country, and exchange rates may affect the sterling equivalent.
We organize a chat before the start of your trip with all the tour participants. This allows us to respond to questions about recent travel and to let travelers connect and get to know each other.
DColombia has undergone a remarkable transformation in recent years and is now one of South America's most popular travel destinations. While some remote regions remain affected, these areas are well away from the places visited on our itinerary and are avoided in line with UK Foreign, Commonwealth & Development Office (FCDO) travel advice.
The destinations included on our tours are well established on Colombia's tourist trail and are visited safely by thousands of international travellers each year. As with any destination, sensible precautions should be taken: keep valuables out of sight, use registered taxis or transport arranged by your tour guide.
For a genuine insight into travelling in Colombia, we encourage you to read the reviews and trip reports from our previous guests at www.viventura.co.uk/trip/xcol#tab=reviews. We also recommend checking the latest FCDO travel advice before departure at www.gov.uk/foreign-travel-advice.
Travelling to another country is an opportunity to experience different cultures, traditions and ways of life. One of the greatest rewards of travel is meeting people whose perspectives and customs may differ from your own.
During your journey, you may notice differences in attitudes towards punctuality, personal space, service, comfort and everyday routines. Approaching these experiences with curiosity, openness and respect will help you gain a deeper understanding of the places you visit and the people who call them home.
Travelling with an open mind often leads to the most memorable experiences. Embrace the unexpected, be patient when things don't always go to plan, and enjoy discovering a different way of seeing the world.
South America is renowned for its diverse and flavourful cuisine, and trying local dishes is an important part of the travel experience. The restaurants included in our itineraries are carefully selected, and your tour guide will be happy to recommend safe and authentic places to eat during your free time.
Sensible—but not excessive—caution is advisable when choosing where to eat and drink. Choose busy restaurants and cafés that are popular with local people, as high turnover is usually a good indication of fresh food. Drink bottled, filtered or purified water rather than untreated tap water. In reputable establishments, ice is generally safe, but if you are unsure, it is best to ask.
Fresh fruit is an excellent choice, particularly if it can be peeled before eating. In more remote areas, you may wish to avoid salads and raw vegetables if you are uncertain how they have been washed. Ensure meat and seafood are freshly prepared and thoroughly cooked unless dining at a reputable restaurant specialising in raw dishes such as ceviche. Even with these precautions, some travellers may experience a mild stomach upset while adjusting to unfamiliar foods and local bacteria. This is usually short-lived.
Breakfast in South America is often lighter than many travellers are used to in the UK, typically consisting of bread or rolls, butter, jam, fruit, eggs, cheese, ham, yoghurt, cereal, tea and coffee. The exact selection varies by country and accommodation.
Vegetarian meals are widely available in most cities and tourist destinations, and can be arranged for the meals included in your itinerary. However, the choice may be more limited in rural or remote areas. If you have any dietary requirements or food allergies, please let us know before you book so that we can advise you on the options available for your chosen tour. While we will always do our best to accommodate dietary needs where possible, this may not be feasible in every location due to logistical constraints.
-Day pack -Broken-in hiking boots (sneakers are not suitable) -Full rain gear or poncho -Gloves -Lightweight hiking pants (recommended) or shorts -Breathable dryfit top-wear -Comfortable shoes/flip-flops -Cold-weather jacket -Long-sleeve fleece/sweater -Wool hat -Baseball cap or sombrero -Binoculars -Headlamp -Sunglasses -Comfortable hiking socks (at least 4 pairs) -Sunscreen -Insect repellent -Bathing suit -Casual mountain wear for evenings -Photo/video cameras and chargers -Trekking poles (Quality wooden walking sticks are provided) -Refillable water bottle (hydration bags are recommended)
The most common complaints on a Patagonia trip are the following. Colds: relatively common due to low temperatures! Tip: wrap up warm. Heat exhaustion: lack of fluids or salt can lead to heat exhaustion, showing as tiredness, headaches and occasionally mild nausea and dizziness - drink plenty of water and avoid direct sun. Travellers' diarrhoea: in Argentina and Chile the water is usually safe. Eat in clean restaurants and check locally whether tap water is drinkable.
Our tour prices typically include accommodation, most meals, guided activities, entrance fees, and ground transportation. Specific inclusions are listed on each trip page.
Argentina: Argentina can be visited year-round, although the most popular time to travel is during the southern hemisphere spring and summer (October to March). As one of the world's largest countries, its climate varies considerably by region. The north-west is generally dry, with most rainfall falling during the summer months. The north-east, including Iguazú Falls, has a humid subtropical climate with warm temperatures throughout the year. Patagonia ranges from the dry, windswept steppe in the east to the cooler, wetter Andes in the west, while Tierra del Fuego remains cool year-round with frequent rain and strong winds. As temperatures can vary significantly between regions and elevations, we recommend packing a range of clothing, from lightweight summer wear to warm layers.
Chile: Stretching over 4,000km from north to south, Chile spans a remarkable range of climate zones. The far north, including the Atacama Desert, is one of the driest places on Earth, with warm days, cool nights and very little rainfall. Around the Tatio Geysers, early morning temperatures can fall below 0°C due to the high altitude. Central Chile, including Santiago, enjoys a Mediterranean climate with warm, dry summers and cooler, wetter winters. Along the coast, the cold Humboldt Current brings cooler temperatures, fresh sea breezes and occasional coastal fog. Southern Chile and Patagonia are cooler and wetter throughout the year, with changeable weather, strong winds and the possibility of rain even during the summer months.
Brazil: Brazil is predominantly tropical, although its climate varies considerably across this vast country. The north, including the Amazon Rainforest, is hot, humid and receives rainfall throughout the year, with a relatively drier period between approximately June and November, depending on the region. The Pantanal wetlands are generally considered best for wildlife viewing during the dry season (approximately May to September), when animals gather around shrinking water sources, while the wetter months transform the landscape and attract large numbers of birds. Southern Brazil has a subtropical climate with distinct seasons, experiencing its warmest weather between November and March.
Argentina can be visited year-round, although the most popular time to travel is during the southern hemisphere spring and summer (October to March). As one of the world's largest countries, its climate varies considerably by region and altitude.
The north-west is generally dry, with most rainfall falling during the summer months. The north-east, including Iguazú Falls, has a humid subtropical climate with warm temperatures throughout the year. Patagonia ranges from the dry, windswept steppe in the east to the cooler, wetter Andes in the west, while Tierra del Fuego remains cool year-round with frequent rain and strong winds.
As temperatures can vary significantly between regions and elevations, we recommend packing a range of clothing, from lightweight summer wear to warm layers, so you are well prepared for the different conditions you may encounter.
Colombia's climate is remarkably diverse. Although the country lies on the equator and has no traditional seasons, altitude plays a much greater role than latitude in determining the climate. As you travel through Colombia, it is possible to experience several different climate zones within just a few hours.
Tierra Caliente (Hot Land): From sea level to around 1,000m, temperatures are generally between 24°C and 30°C throughout the year, with only a slight drop at night. This includes much of the Caribbean coast and lowland rainforest. The Pacific coast is also hot but exceptionally humid.
Tierra Templada (Temperate Land): Between approximately 1,000m and 2,000m, temperatures are generally a pleasant 18°C to 24°C. Colombia's famous Coffee Region lies within this zone, which enjoys a mild climate and lush vegetation.
Tierra Fría (Cool Land): Between 2,000m and 3,200m, daytime temperatures are usually between 13°C and 20°C, although nights can be much cooler. Bogotá and many Andean towns lie within this climate zone. At these elevations, the sun is particularly strong, so good sun protection is essential.
Páramo: Above approximately 3,200m, the landscape changes dramatically to high-altitude grasslands and unique alpine vegetation found almost nowhere else on Earth. Temperatures are typically below 10°C, with frequent mist, strong winds and rapidly changing weather.
Permanent Snow and Ice: Above approximately 4,600–4,800m, permanent snow and glaciers can still be found on Colombia's highest volcanic peaks. Temperatures hover around freezing or below throughout the year.
Andean region: Mild, spring-like weather throughout the year, with a wetter season from November to April and a drier period from May to October. This also applies to Machu Picchu, although it is generally warmer and more humid than Cusco due to its lower altitude. During the southern hemisphere summer (UK winter), daytime temperatures typically range between 20°C and 25°C, becoming cooler at higher elevations. Evenings and nights are much cooler, with temperatures ranging from 0°C to 15°C; nights around Lake Titicaca can fall below freezing during the dry season.
Coast: Warm and sunny with very little rainfall from December to April, when daytime temperatures typically range between 24°C and 29°C, accompanied by high humidity. From May to September, much of the coast lies beneath a thick blanket of low cloud and mist known as garúa, with daytime temperatures generally between 15°C and 19°C and persistent humidity.
The lodges have an electric current of 220 volts. If you have electric appliances/devices that work with 110 volts, you should bring your own adapters since there is a limited supply of these in the lodges for your use.
You can find up-to-date safety and security information for Argentina in the UK Foreign, Commonwealth & Development Office (FCDO) travel advice at www.gov.uk/foreign-travel-advice/argentina.
You can find up-to-date safety and security information for Colombia in the UK Foreign, Commonwealth & Development Office (FCDO) travel advice at www.gov.uk/foreign-travel-advice/colombia.
The latest safety, security, entry requirement and health advice for British travellers is available from the UK Foreign, Commonwealth & Development Office (FCDO). As travel advice can change at short notice, we recommend checking the guidance before departure and again shortly before you travel.
Peru: www.gov.uk/foreign-travel-advice/peru Bolivia: www.gov.uk/foreign-travel-advice/bolivia Chile: www.gov.uk/foreign-travel-advice/chile
The FCDO provides up-to-date information on safety and security, entry requirements, local laws, health, natural disasters and any areas where travel is advised against. If you plan to travel independently before or after your tour, we recommend checking that your additional destinations are also covered by the latest FCDO advice.
You can find up-to-date safety and security information for Peru in the UK Foreign, Commonwealth & Development Office (FCDO) travel advice at www.gov.uk/foreign-travel-advice/peru.
You can find up-to-date safety and security information in the UK Foreign, Commonwealth & Development Office (FCDO) travel advice: Argentina - www.gov.uk/foreign-travel-advice/argentina; Chile - www.gov.uk/foreign-travel-advice/chile; Brazil - www.gov.uk/foreign-travel-advice/brazil.
Argentina is three hours behind the UK during British winter (GMT) and four hours behind during British Summer Time (BST).
Argentina: Argentina operates on Argentina Time (ART) and does not observe daylight saving time. It is 3 hours behind the UK during Greenwich Mean Time (GMT) and 4 hours behind during British Summer Time (BST).
Chile: Mainland Chile observes daylight saving time, typically from September to April. As a result, the time difference with the UK varies slightly throughout the year. For most of the year, mainland Chile is 3 to 4 hours behind the UK during Greenwich Mean Time (GMT) and 5 hours behind during British Summer Time (BST).
Brazil: Brazil has several time zones and no longer observes daylight saving time. The main time zone (including Brasília, São Paulo and Rio de Janeiro) is 3 hours behind the UK during Greenwich Mean Time (GMT) and 4 hours behind during British Summer Time (BST). The western Amazon region (including Manaus) is 4 hours behind the UK during GMT and 5 hours behind during BST. The north-east (including Salvador and Recife) follows the same time zone as Brasília.
Colombia operates on Colombia Time (COT) and does not observe daylight saving time. It is 5 hours behind the UK during Greenwich Mean Time (GMT) and 6 hours behind during British Summer Time (BST).
Peru is five hours behind the UK during British winter (GMT) and six hours behind during British Summer Time (BST).
We select comfortable, well-located hotels and guesthouses that reflect the local character. Accommodation standards and details are listed on each trip page.
The volume of water plunging over the falls does not depend directly on rainfall at Iguazu itself, but on the water levels of the feeder rivers. The comparatively lowest average water volume at the falls is between June and August. This somewhat lower volume takes nothing away from the spectacle - visiting the falls is an unforgettable experience at any time of year.
If you have any food allergies, intolerances or other medical dietary requirements, please let us know before you book, or as early as possible afterwards. This allows us to advise you on whether your needs can be accommodated on your chosen tour and to make the necessary arrangements where possible.
We will always do our best to cater for dietary requirements, particularly for the meals included in your itinerary. However, due to the nature of travel in some remote areas and the facilities available, it may not always be possible to accommodate every allergy or dietary requirement. If this is the case, we will let you know in advance so that you can make an informed decision before you travel.
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